gbd11 Terms and Conditions

General Terms

By accessing or using the gbd11 platform, you unconditionally agree to these terms and conditions. gbd11 is an online gaming platform that provides cricket betting, slot games, and live casino services for Bangladeshi users. These terms are written in Bengali and apply to users in Bangladesh.

These terms and conditions ("Terms") constitute a legal agreement between gbd11 ("Platform", "we", "us") and any user ("you", "member"). By using our website or mobile version, you are considered to have read, understood, and accepted these terms.

gbd11 reserves the right to change, amend, or update these terms at any time. Any changes will take effect from the date they are published. Continued use of the platform will be considered acceptance of the revised terms.

These terms should be read together with our Privacy Policy and Responsible Gaming guidelines, and they complement each other.

Eligibility and Registration

2.1 Age Requirement

To register for and use the gbd11 platform, you must be at least 21 (twenty-one) years of age. This platform is for those aged 21 and above only. gbd11 may request necessary identification documents at any time to verify age.

2.2 Registration Requirements

When opening an account, you must provide accurate, complete, and up-to-date information. If false or misleading information is provided, your account may be cancelled at any time and any funds held may be forfeited.

• Each person may open only one account.
• Operating multiple accounts from one device, one IP address, or one payment method is prohibited.
• Verification of the mobile number or email provided at registration is mandatory.
• If any of your details change, you must notify the platform immediately.

2.3 Geographic Restrictions

Before using the gbd11 platform, please ensure that online gaming is lawful from your location. It is entirely your own responsibility to comply with the local laws applicable in your area.

Account Security

You must keep your gbd11 account password and login details completely confidential. It is your own responsibility to maintain the security of your account.

• Do not share your account details with anyone.
• Transferring or selling your account is strictly prohibited.
• If you suspect unauthorized access to your account, notify support immediately.
• Always use a strong password and change it regularly.
• You are responsible for any activity carried out through your account.

gbd11 reserves the right to temporarily suspend an account in the interest of security in cases of suspicious activity. In such cases, documents may be requested to verify identity.

Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on gbd11 is ৳200 (two hundred taka). Supported payment methods are: bKash, Nagad, Rocket, and Upay.

• You must use a payment account registered in your own name for deposits.
• Deposits made through third parties are not permitted.
• All transactions are secured by SSL encryption.
• There are no hidden charges on deposit amounts.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Successfully verified withdrawal requests are generally processed within 1 hour.

• Withdrawal requests will only be processed through the same method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be restricted if the wagering requirements of an active bonus have not been met.
• gbd11 reserves the right to carry out additional verification in cases of unusual transaction patterns.

4.3 Transaction Verification

gbd11 reserves the right to review any transaction to prevent money laundering and fraud. National identity cards or other documents may be requested if necessary.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳200 is required to receive this bonus.

• Wagering requirements must be met before withdrawing bonus funds: the bonus amount must be wagered 10 times.
• Wagering applies to specific game categories — ask support for details.
• When wagering with bonus balance, the real money balance will be used first.
• The validity period of the bonus will be stated in the terms of the relevant promotion.

5.2 VIP Cashback

gbd11's VIP program has 4 tiers, with weekly cashback benefits available at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.4% weekly cashback.
• Gold — up to 0.6% weekly cashback.
• Platinum — up to 0.8% weekly cashback.

Tiers are upgraded based on member activity and contribution. Cashback is credited at a set time each week.

5.3 Bonus Abuse

Opening multiple accounts to claim bonuses, registering under a false identity, or claiming bonuses through any other manipulation will result in all related bonuses being cancelled and the account may be permanently closed.

Gaming Rules

6.1 Fair Play

gbd11 ensures fair and equal opportunity for all players. The games used on the platform are developed by recognized software providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These games use Random Number Generator (RNG) technology, which ensures the impartiality of results.

6.2 Betting Limits

Each game and betting market has specific minimum and maximum betting limits, which are displayed in the interface of the relevant game. gbd11 reserves the right to change betting limits at any time.

6.3 Technical Issues

If a game is left incomplete due to a server outage, network disconnection, or any other technical issue, gbd11 will review the situation and make a decision. In such cases, gbd11's decision will be considered final.

6.4 Sports Betting

Betting on cricket (including BPL, T20 World Cup, IPL), football (including FIFA), and other sports will be conducted according to the defined markets. Rules applicable in cases of match cancellation, abandonment, or delays in determining results are available from support.

Prohibited Activities

The following activities are completely prohibited on the gbd11 platform and, in the event of a violation, the account may be cancelled and legal action may be taken:

• Operating multiple accounts or using a third party's account.
• Any attempt at fraud, deception, or money laundering.
• Gaming using bots, automated software, or strategic software.
• Threatening, harassing, or abusing another player.
• Attempting to breach the platform's code or security systems.
• Attempting to exploit loopholes in the bonus system to earn money ("bonus hunting").
• Registering an account with a false identity or using another person's details.
• Operating an account on behalf of a minor.

Responsible Gaming

gbd11 firmly believes in responsible gaming. We want our members to enjoy gaming as a form of entertainment, not as a source of financial hardship.

• If you find it difficult to control your gaming, contact our support immediately.
• Seek help from support for deposit limits, betting limits, or self-exclusion options.
• You can apply for a temporary break or permanent self-exclusion.
• Never place large bets in an attempt to recover money you have lost.

For more details, visit our Responsible Gaming page.

Privacy and Data Protection

gbd11 is committed to protecting the privacy of your personal information. Information collected is used only to provide platform services, verify identity, and ensure security.

• Your information is not sold to any third party.
• All personal data is secured by SSL encryption.
• Information may be provided to authorities in cases of legal obligation.
• You may request access to, correction of, or deletion of your information.

To learn more about how data is collected and used, please read our Privacy Policy.

Limitation of Liability

gbd11 is an entertainment gaming platform. gbd11's liability will be limited in the following areas:

• Any loss arising from internet disconnection or third-party network issues.
• Loss caused by technical errors, server outages, or unexpected system problems.
• Issues caused by your own negligence or disclosure of your security information.
• Any legal complications arising from the use of online gaming in your area.
• Delays or failures in the operations of third-party payment providers.

To the extent permitted by applicable law, gbd11's maximum liability will be limited to the amount of the relevant transaction.

Account Suspension & Closure

11.1 At gbd11's Initiative

gbd11 may temporarily suspend or permanently close your account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If fraudulent or suspicious activity is found on the account.
• If you fail to cooperate with the identity verification process.
• Upon instruction from law enforcement agencies or regulatory authorities.

If the reason for account closure is a clear breach of the terms and conditions, deposited funds may be forfeited.

11.2 At the Member's Initiative

You may request to close your account at any time. If there are no active bonuses and no pending bets, the remaining balance may be withdrawn.

Dispute Resolution

If you have any dissatisfaction, please first contact us via our live chat support or email. We provide support 24 hours a day, 7 days a week.

• After receiving a complaint, gbd11 will review it within a reasonable time.
• During the review, the relevant transaction or gaming records will be examined.
• gbd11's decision is final and binding on both parties.
• Repeatedly submitting false or unfounded complaints may result in restrictions being placed on the account.

Changes to Terms and Conditions

gbd11 reserves the right to amend these rules and terms and conditions at any time. In the case of significant changes, members will be notified via their registered email or through a notice within the platform.

Continued use of the platform after changes are published will be considered as your acceptance of the new terms and conditions. Therefore, you should review this page regularly.

If any part of these terms and conditions becomes invalid or unenforceable, the remaining parts will remain fully in effect.

Contact & Support

If you have any questions or comments about these rules and terms and conditions, please contact us:

• Live Chat Support: Available 24/7 in Bengali — contact us directly from within the platform.
• Email: [email protected]